faqs

Frequently Asked Questions

Service Charges

Find the answers to some of the common questions we are asked on what service charges are, what they cover and how they are collected:

Payments & Billing

How can I pay online? What should I do if I can't afford to pay? Is the Consort website secure?

General Topics

We're adding answers to other enquiries and topics – if you can't find the answer you're looking for please use 'Search' at the top of the page: