Frequently Asked Questions

Service Charges

Find the answers to some of the common questions we are asked on what service charges are, what they cover and how they are collected:

Payments & Billing

How can I pay online? What should I do if I can't afford to pay? Is the Consort website secure?

General Topics

We're adding answers to other enquiries and topics – if you can't find the answer you're looking for please use 'Search' at the top of the page: