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June 2014

New Customer Services phone number introduced

We’ve introduced a new customer services telephone number 0333 321 4045 to replace our old 0845 194 7044 number. New UK consumer legislation now makes it a legal requirement for all 0845 numbers to be removed from customer advice, complaint and help lines. This new legislation comes into force throughout the UK from 13 June 2014. Calls to 03 numbers...more